Collections
Frequently Asked Questions
A panettone can be kept for up to 120 days from its manufacturing date. Consult the "best before" date on the packaging to find out how long your panettone can be stored.
Tip: For extra softness, you can slightly warm the panettone in the oven for a few minutes before serving to revive its soft texture and taste.
Tip: To avoid crushing the panettone when cutting, use a serrated knife to slice slowly and gently.
All allergens are listed on our panettone packaging and on the product page of our website.
Please note that even if some of our recipes do not contain nuts, we handle the following nuts in our facilities: almonds, hazelnuts, pecans, pistachios.
Yes. Our panettones are handmade by our artisan Eric Goeury and his team in our workshop in Saint-Léonard, Quebec.
We deliver throughout Canada.
With constant environmental awareness, we offer 0-carbon delivery for the greater Montreal metropolitan area.
If you wish to place an international order, please contact us at: info@vivapanettone.com or 514 322-3338.
Our deliveries are normally made within 3 to 4 business days.
Please note that during holidays or peak seasons, delivery times may be extended.
If you live in a remote area, please allow 6 to 8 business days.
Our shipments are subject to a shipping fee of $12.99, or free shipping for purchases of $100 or more.
You can also select the free in-store pickup option. Please allow 48 hours for your order to be prepared.
Yes. When checking out, you'll need to specify that the shipping address is different from the billing address. Remember to add a message for your friend; otherwise, they might not know who the panettone is from.
Yes. Simply provide your company's address.
The delivery service is instructed to leave the package in a secure location. If this is not possible, the delivery service will attempt a second delivery in the following days. In case of issues, please contact us at ventes@vivapanettone.com or 514 322-3338.
Panettones in 200g format, as well as our related products such as spreads and creminos, are subject to taxes.
The Grand Tasting is a day when you can sample some of our products at participating retailers.
This event aims to introduce our panettones.
Date to be announced
Are you a reseller and would you like to take part in the Grand Tasting?
Send a message to: ventes@vivapanettone.com
Find the list of our partner merchants in the Find us → Points of sale section of the Viva Panettone website.
The panettone box can be customized in several ways:
Adapt the sleeve, add a sticker, create a distinct design.
It is also possible to send customized Christmas cards.
Please contact us via this email: ventes@vivapanettone.com
Do you have a talent that will help Viva Panettone grow and would you like to contribute it to a growing startup? Contact info@vivapanettone.com
The World Cup takes place every year in Milan.
The Viva team first applies. We are then selected to compete in the North American qualifiers in New York. Viva's panettone won the North American finals in 2021 and 2024. These are the two best panettones from this qualifying stage that will represent America in Milan.
Alert me if this item is restocked.
We often restock popular items or they may be returned by the other customers. If you would like to be notified when this happens just enter your details below.
We respect your privacy and don't share your email with anybody.
Alert me if this item is restocked
Thank you, we have now received and recorded your request to be notified should be restocked.
We will only use your email for this purpose.
We have cancelled your request.
